I’m a staff engineer with 15+ years of experience helping teams turn product goals into reliable systems, scalable platforms, and measurable business outcomes.
My background spans mobile, backend, platform quality, observability, and AI-enabled workflows. I’m most effective in roles that combine hands-on technical depth with architecture leadership, cross-team influence, and a strong focus on delivery quality.
In my latest role, I’ve led work that increased support automation to 75%, saved $10M+ annually, and strengthened mobile observability and release quality for a product with 60 million monthly active users. I care about building systems that create real customer value and helping teams adopt better tools and practices in pragmatic ways.
Block
Staff Mobile Engineer@ Cash App and Square
2022 - Present
Led cross-functional initiatives across mobile, backend, ML engineering, and data science to deliver support and agentic product experiences for Cash App and Square, including chat, disputes, receipts, and support content.
Increased automation from 25% to 75%, driving multimillion-dollar annual savings while improving customer support scalability.
Introduced mobile observability foundations including RUM, SLOs, journey tracking, and customer event instrumentation, helping teams detect SEVs earlier and improve p90 load time to within 2 seconds.
Raised release quality through staged rollouts, production checks, dashboards, and feedback loops that improved delivery confidence and accelerated iteration.
Championed practical AI adoption through prototypes, workflow improvements, and knowledge sharing that helped teams move faster while maintaining a high engineering bar.
REA Group
Staff Mobile Developer@ Ignite
2020 - 2022
Built the mobile platform that enabled multiple product teams to ship consistently on Ignite, a core real estate workflow platform.
Helped scale Ignite into a key workflow for 20,000+ real estate agents managing rental listings and tenant applications, lifting monthly engagement to 50%.
Set technical direction for mobile architecture, reusable components, and engineering quality, improving team delivery speed while keeping the platform maintainable and extensible.
Partnered with recruiting and leadership to strengthen hiring and interview rubrics, improving talent assessment and team growth.
carsales.com.au
Senior iOS Developer and API Developer@ Autogate
2018 - 2020
Delivered end-to-end product capabilities across iOS, APIs, deployment, and data changes for dealer-facing workflows.
Worked closely with product and design to turn operational needs into practical shipped software.
Mentored engineers and reinforced testing and architecture standards across the team.
Earlier Career
Mobile and C++ Software Engineer@ Bluechain, ZibMedia, Wave Chat, Beijing Uniwill
2009 - 2018
Led and shipped client products in payments, POS, onboarding, social apps, and enterprise video systems.
Grew from hands-on implementation into technical leadership, architecture ownership, and team mentoring.